Consultation on Taxis and Private Hire vehicles

Date published: 1st April 2025

North Norfolk District Council is consulting on its Taxi and Private Hire Policy and Handbook.

The handbook is based on the government’s statutory taxi and private hire vehicle standards and best practice guidance.

The Institute of Licensing issued guidance on how to assess driver suitability in November 2024 and the previous handbook has been used as a reference, so that the new handbook can be more accessible for drivers and members of the public.

There is a driver knowledge test as part of the application process and the handbook is the definitive guide to the standards expected in North Norfolk.

The new handbook is sectioned into Driver, Vehicle and Operator and includes new sections on First Aid and Disability. When printed, the first aid pages will be yellow to be easily located in an emergency.

Comments on the new handbook would be welcomed between 1 April and 13 May 2025.

View the handbook here

View the consultation here

A short guide will be produced to complement the policy; it will be available from summer this year and will be a summary for quick reference only.