We are aware of the ongoing problems with Microsoft. If you need to contact the Council, the best way is through our online forms or Nellie, our online chatbot.
Tell us about poor mobile connectivity
Date published: 6th August 2026
For some parts of North Norfolk unreliable or patchy mobile and data connectivity is a daily frustration for residents, businesses and visitors.
The Council is working with mobile providers to make sure that every signal ‘dead-zone’ is captured, and areas of poor connectivity are presented to them.
We are surveying your experiences - any and every time you find your signal drops out or you can’t connect at all, you can report it to us.
The survey will last for 6 weeks and will help to improve connectivity here.
Take the survey
You can request a physical copy from the Council Offices, Our leisure centres, Town & Parish Councils or your local Councillor
The Council considers digital coverage essential for North Norfolk’s residents, tourist economy and businesses.
Last updated: 11th November 2026