Small electrical item recycling service

You must put items in a loosely tied standard-sized carrier bag on top of your grey or green bin, ready for your next collection.

You can put these items out with either your grey or green bin for weekly collections.

We can accept items the size of a two-slice toaster or smaller. Please make sure they are tied up loosely in a standard-sized carrier bag. 

We have limited space on our collection vehicles, so please put these items out little and often. If items are not collected due to lack of space, please put them out again the following week for collection.

We can accept items the following items:

This is not a complete list.

We cannot accept the following items:

• anything bigger than a two-slice toaster
• anything sharp, for example an electric knife
• cookers
• desktop computers
• large white goods
• microwave ovens
• vacuum cleaners

You can visit your local recycling centre if you have electrical items larger than a two-slice toaster.

You can also request a bulky waste collection by calling 0330 1099 220 or emailing norfolkwaste@serco.com.

For items such as laptops, mobile phones and electric toothbrushes, we can collect them with the batteries still inside.

If your items are still working and could be used by someone else, please consider donating them to a charity shop or a reuse café. Ideally, we only want items at the end of their usable life.

If your item is at the end of its life and there is no way to reuse it, the next best thing is to recycle the valuable materials in the product. With the declining supply of natural resources, it's important that we all recycle these valuable materials.

Your items will be taken to the waste facility, where they will be sorted based on size and shape. Non-recyclable materials will be removed and recyclable materials will be sorted and then repurposed into different products. For example, aluminium and steel will be turned into new cans or car parts and glass into new bottles or windows.

Currently, this service is only available for properties with a wheelie bin. We are working hard to find a solution to offer the service to all our residents. However, you can recycle small electrical items at your local recycling centre or book a bulky waste collection for larger items.

We are currently unable to provide this collection service for properties with large shared bins. However, you can recycle small electrical items at your local recycling centre or book a bulky waste collection for larger items.